Lumina Medtech Pty Ltd
Effective Date: 26 February 2026
Introduction
Lumina Medtech Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our medical equipment and healthcare technology services.
Information We Collect
Personal Information
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Full name
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Email address
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Phone number
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Company or organisation name
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Job title
Business Information
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Healthcare facility details
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Product or equipment enquiries
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Purchase or service history
Technical Information
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IP address
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Browser type
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Device information
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Website usage data via cookies
How We Collect Information
We collect information when you:
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Submit a contact form
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Request a quote
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Enquire about medical equipment
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Subscribe to updates
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Contact us via phone or email
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Interact with our website
We may also collect limited data automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
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Respond to enquiries
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Provide medical equipment and healthcare technology solutions
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Prepare quotations and proposals
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Improve our website and services
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Communicate updates
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Comply with legal obligations
We do not sell personal information.
Disclosure of Information
We may disclose information to:
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Service providers assisting in business operations
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Logistics and delivery partners
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IT and hosting providers
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Regulatory authorities where required by law
All third parties are required to protect your information.
Data Security
We take reasonable technical and organisational measures to protect personal information against:
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Unauthorised access
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Loss
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Misuse
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Disclosure
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Alteration
However, no internet transmission is completely secure.
Cookies & Analytics
Our website may use cookies to:
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Improve website functionality
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Analyse traffic
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Enhance user experience
You may disable cookies via your browser settings.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be published on this page.
Contact Us
Lumina Medtech Pty Ltd
Australia
luminamedtech.com/contact-us